Accessibility Help Desk
Digital accessibility isn’t a one-time effort—it’s an ongoing journey. As your team continues to design, develop, and manage digital content, questions will inevitably arise. That’s why AFixt offers our Accessibility Help Desk: an on-demand support service that connects your staff to seasoned accessibility professionals for real-time, expert guidance.
On-Demand Answers. Ongoing Confidence.
Real-Time Expert Support for Any Role
The Help Desk is designed to be flexible, responsive, and deeply knowledgeable. Your team—developers, designers, QA engineers, marketers, procurement officers, and content authors—can ask any accessibility-related question, from technical implementation to policy compliance to assistive technology behavior. Our experts typically respond within one business day, offering clear, actionable answers that are grounded in both standards and best practices.
Support That Scales with Your Needs
We support a wide range of needs: code review, interpretation of WCAG criteria, design feedback, content accessibility, procurement risk assessments, PDF guidance, and more. The Help Desk is perfect for ad hoc, “just-in-time” support that doesn’t require a full consulting engagement but is too important to leave to guesswork or a Google search.
More Than Answers—A Knowledge Resource
In addition to rapid answers, Help Desk subscribers gain access to accumulated institutional knowledge, documentation templates, remediation guidance, and internal best practices. Whether your organization is new to accessibility or building on a mature program, the Help Desk acts as an extension of your internal team—filling gaps in expertise and accelerating decision-making.
Keep Momentum After Training or Remediation
The Accessibility Help Desk is also ideal for organizations that have completed training or a remediation project and want to maintain momentum. It ensures continuity, confidence, and clarity as your teams continue to build accessible digital products.
Get Help Now
Need help quickly? Have a new or urgent accessibility issue you need help with? Fill out the fields below as best you can and we’ll get back to you as soon as we can.